FAQ Help Center

We specialize in guitars and pianos — including acoustic, electric, and digital models. Whether you’re a beginner or a professional, you’ll find instruments to suit your skill level and style.

Currently, we only offer brand-new instruments from trusted manufacturers. All products are quality-checked and come with a manufacturer warranty.

You can reach out to our customer service team — we’re happy to help you find the perfect match based on your experience level, musical goals, and budget.

Yes! All instruments come with a manufacturer warranty, typically ranging from 1 to 5 years depending on the brand. Please check individual product pages for specific warranty details.

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and more. All transactions are securely processed.

Orders are typically processed within 1–2 business days. Shipping times vary by location:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Tracking details will be emailed to you once your order is shipped.

Yes, we ship internationally! Shipping costs and delivery times will vary depending on your country. You can check international rates during checkout.

Absolutely. We offer a 30-day return policy. If you’re not completely happy with your purchase, contact us within 30 days of delivery to arrange a return or exchange. Instruments must be in original condition with all packaging and accessories.

If your instrument arrives damaged or faulty, please contact us within 48 hours of delivery. We’ll arrange a replacement or a full refund at no additional cost to you.

You can reach us via:
Email: sales@groovekeys.com

Quality Guarantee

Quality is Assured

Easy Returns

Contact Us For Us Returns

Shipping & Delivery

Delivery 7 – 10 Days

100% Secure Checkout

Flexible Payment Methods

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